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Work/Life Balance
1 hour workshop
This workshop focuses on finding the right balance between work and personal life. It is vital to have a well-balanced life if you want to be successful in any area of your life. If you are happy with your job, but have no life outside of work - you are unlikely to lead a fullfilling life. On the other hand if you are happily married and enjoy your relationships with your family and friends, have a great social life, are fit and healthy but dread going to work every morning - this will effect your productivity at work and your overall life satisfaction.
- At this workshop you will determine where you are at the present in all areas of your life (health, fitness, family, friends, love life, personal development, career, money, fun).
- Then you will decide how you want each of these areas to look like and design a plan to get there.
Introduction to Coaching
2 hour workshop
For companies wanting coaching sessions for their staff I recommend this workshop before continuing with one-on-one coaching sessions.
This workshops focuses on
- Recognizing your current reality
- Discovering what your values are
- Setting goals that are aligned with your values - personal & professional
- Designing an action plan
- Discussing potential obstacles and solutions
Sales workshops for Hotels:
1.“Telephone Sales”
2-hour training
Designed for telephone sales people / reservations staff to improve sales, profit and job satisfaction by gaining improved skills and understanding in the following areas:
- A planned and structured approach
- Importance of your attitude
- Call objective
- Phone language
2. “Selling skills 1”
1-day workshop
Selling skills 1 is designed to assist people who are new to sales. It teaches the basic elements of the sales process and the fundamental selling skills.
- People skills
- Listening skills
- Know your product / market / competition
- The 7 steps of the Sales Process:
1. Preparation
2. Making the appointment
3. Planning the sales call
4. Analysing Needs and Wants
5. Presenting the benefits
6. Overcoming objections & gaining commitments
7. Follow up
3. “Selling skills 2”
1-day workshop
Selling skills 2 is aimed at experienced sales people who want to fine-tune their selling skills and learn how to create a yearly business plan that will assist them to prioritize their tasks and to maximize their time.
- Overview of the Sales Process
- SWOT Analysis
- Success Business Plan
4. “Selling for Success”
3-day workshop
This workshop will benefit Sales Professionals with the desire to succeed. It is designed to teach you the skills you need to be successful in your sales role and at the same time strengthen yourself as an individual.
The underlying belief is that both the personal & professional life needs to be addressed to achieve absolute success. If a person is unhappy in their personal life, it will affect their professional life and vise versa.
The steps of the “Selling for Success” workshop are:
Day 1: Discovering your values
Goal setting – personal & professional
Aligning goals to values
Raising your personal standards
Personality types
Listening skills
Think win/win
Day 2: The 7 steps of the Sales Process *
SWOT analysis
Retention / Development / Acquisition
Day 3: Success Business Plan
* The 7 steps of the Sales Process:
1. Preparation
2. Making the appointment
3. Planning the sales call
4. Analysing Needs and Wants
5. Presenting the benefits
6. Overcoming objections & gaining commitments
7. Follow up
